iAQUA and its components are covered by a 12 month manufacturer’s warranty from iAQUA, registered tradename of iAQUA (Hong Kong) Limited, valid from the date of purchase or product registration (whichever comes first).
The equipment purchased shall be free of defects in material, manufacturing or workmanship under normal recreational use for a period of 12 months, else the authorised vendor or iAQUA shall be responsible for repair or like-for-like replacement.
The warranty is offered as an extra benefit and does not affect your statutory rights as a consumer. This manufacturer’s warranty does not confer any rights other than those expressly set out above and in particular we shall not be liable for any indirect or consequential loss or damage.
Nothing in this warranty or the instructions relating to the product excludes, restricts or otherwise affects your statutory rights. We reserve the right to change this product, packaging and documentation without notice. If a defect appears and after checking that the product is being used properly and in accordance with the instructions, alert your nearest Authorised iAQUA dealer or email us directly with a valid proof of purchase, as soon as possible.
All warranty enquiries should be handled by an authorised iAQUA dealer or iAQUA headquarters directly. Keep your original proof or purchase and certificate of authenticity / warranty card in case of any warranty claim or enquiry.
Each AquaDart has an individual VIN (vehicle Identification Number) which is located on the iAQUA certificate of authenticity and etched onto the motor housing bracket internally. This number is vital to assist with repair and warranty claims, please make careful note of it.
AquaDart warranty is only valid when purchased from an authorized iAQUA dealer or directly from the website. iAQUA (Hong Kong) Ltd. shall not be responsible for any additional or extended warranties offered by any seller or third- party claiming warranty coverage. The warranty is valid for new units and their original purchaser only.
For units purchased from iaqua.biz warranty claims may be directed to closest iAQUA authorised service centre at the discretion of iAQUA headquarters. If there is no suitable service centre iAQUA will arrange for transport of unit and/or replacement via a 3rd party shipping company. iAQUA authorised service centres are instructed to deal with any registered iAQUA product warranty claims, regardless of purchase location. If you need to find your local service centre or experience any refusal or issue with an iAQUA affiliated service centre, please inform us immediately at
service@iaquawatercraft.com
Units should be checked thoroughly at point of sale for any damage that may have been sustained during shipping from factory. Any cosmetic or structural damage to be reported immediately to vendor or iAQUA headquarters. Any damage after purchase date shall assumed to be result of usage by owner.
The warranty shall be invalidated if the product has been modified or adapted from as originally supplied – this includes the addition of mounting brackets, fins, decals that block or restrict water ingress / egress and modifications to propeller or batteries.
The 12-month warranty is unaffected if genuine iAQUA aftermarket accessories have been fitted by an authorised iAQUA service centre or vendor.
The warranty shall be immediately invalidated if the unit has been subject to misuse or accidental damage such as exceeding maximum depth leaving the unit in excessive ambient temperatures (above 50°C / 122°F) or dropping the unit from a height more than 1m (3’ 3”).
iAQUA (Hong Kong) Ltd. or authorised iAQUA dealer shall not have warranty obligation if damage or defect is a result of improper handling, incorrect storage or shipping after point of purchase.
The warranty shall be immediately invalidated if the product is repaired or tampered with by an unauthorised workshop or individual. While AquaDart has been designed to be easily repaired, within the 12 months warranty period, this repair work must be undertaken by authorised parties.
AquaDart contains high-powered Lithium Ion batteries, under normal usage and regular maintenance as stipulated in the instruction manual they will last approximately 1000 recharge cycles with little noticeable change to capacity. This warranty guarantees that within a year of purchase, or 500 recharge cycles (whichever comes sooner) that they shall not fall below 70% of maximum capacity when fully charged.
Repair or replacement of components does not extend the original warranty period.
This warranty does not extend to theft, loss or damage due to accident of fire. The vendor and/or iAQUA (Hong Kong) Ltd. are not liable for any injury or damage of property resulting from misuse or negligence, including failure to maintain AquaDart according to those stipulated in the user manual.
